Questions about: Hokie Passport | Individual Dining Plans/Dining Dollars | ID Cards | Other |


Hokie Passport

  • What is the difference between a Hokie Passport Account, Dining Dollars and Flex Additions?

  • I am formally separating from the university (graduation, resignation, suspension, etc.). What will happen to my accounts?

  • I recieved a notification that my account had a negative balance. What should I do?

  • Where can I spend my Hokie Passport Account funds?

  • Can I withdraw funds from my account?

  • I accidentally made a deposit to the incorrect account or in error. May I request a transfer or refund?

  • I believe that there was a transaction error on my account. What should I do?

  • What is the rollover policy for the Hokie Passport Account?

  • I recently made an online deposit. When will the funds show up on my account?

  • How do I make a deposit or check my account balances/transaction history online?

Individual Dining Plans/Dining Dollars

  • What is the difference between a Hokie Passport Account, Dining Dollars and Flex Additions?

  • I am formally separating from the university (graduation, resignation, suspension, etc.). What will happen to my accounts?

  • I recieved a notification that my account had a negative balance. What should I do?

  • Which dining plan is right for me?

  • Can I withdraw funds from my account?

  • I accidentally made a deposit to the incorrect account or in error. May I request a transfer or refund?

  • What is the maximum that I can deposit to Flex Additions?

  • I believe that there was a transaction error on my account. What should I do?

  • If I have funds remaining on my individual dining plan, will it roll over to next semester? What are my options?

  • Where can I find more information regarding dining plans?

  • I have a Major/Mega/Premium dining plan and have $4.00 left on my dining plan. I just added $75.00 in Flex Additions. How do I access the Flex Additions?

  • How do I sign up and pay for a dining plan?

  • What is the rollover policy for Dining Dollars and Flex Additions?

  • I recently made an online deposit. When will the funds show up on my account?

  • How do I make a deposit or check my account balances/transaction history online?

  • How can I add more money to my dining plan?

  • I have a Major/Mega/Premium Flex plan. How much should I budget per week?

  • If I have a dining plan in the fall, will I automatically receive the same dining plan in the spring?

  • Is a student required to purchase a dining plan to be eligible for Dining Dollars?

  • I am participating in a co-op or study abroad program next semester. What happens to my dining plan for that semester?

  • I just used my dining plan at a university dining center and I do not see my Dining Dollars/Flex Additions balance on my receipt. Is something wrong?

  • Are dining plans offered during Winter Session or Summer Sessions?

  • What happens to Flex Additions if I do not purchase a major dining plan the following semester?

  • What discounts are available for purchases made using Flex Dollars, Flex Additions, and Dining Dollars?

  • Do dining plans provide a guaranteed number of meals?

  • Must I be a registered student to purchase a dining plan?

  • What is the difference between purchasing a dining plan and adding Dining Dollars?

ID Cards

Other